FAQs

Ordering & Account

How do I create an account? Creating an account is easy! Simply visit our website and click "Login" on the main menu. Then scroll down a bit and click "Create account" to register with your first and last name, email address and password. When you order an item you can also create an account at the checkout page.

Can I order without creating an account? Yes, you can checkout as a guest. However, creating an account allows you to track your orders, save your shipping information, manage returns and enjoy faster checkouts in the future.

How do I place an order? Browse our selection and add your desired items to your cart. Once you're ready, proceed to checkout and follow the on-screen instructions. You'll be able to choose your shipping method and payment option before confirming your order.

Can I change or cancel my order? We strive to process orders quickly. Unfortunately, changes or cancellations might not be possible once your order is confirmed. However, our customer accounts let you log in to track orders, view order history, and save addresses for faster checkout. The self-serve returns feature allows you to request and manage returns on your own directly from your account. You can also contact our customer service as soon as possible, and we'll do our best to help.

Payment & Security

What payment methods do you accept? We accept all major credit cards and debit cards, Shop Pay, PayPal and Google Pay.

Is shopping on your website secure? Absolutely! We use secure socket layer (SSL) technology to encrypt your payment information during checkout. We have bank-level security.

Shipping & Delivery

Where do you deliver to? Currently, we offer delivery across these countries. You can find more details about our shipping zones and rates on the same page.

How long will it take to receive my order? Delivery times vary depending on your location and chosen shipping method. You'll see estimated delivery times displayed during checkout.

Can I track my order? Yes! You can track your order status by logging into your account and clicking on "Order History." We'll also send you email updates about your shipment.

Returns & Exchanges

What is your return policy? We offer a 30-day return policy on most items. Please refer to our refund policy page for complete details and instructions.

Can I exchange an item? Currently, we don't offer direct exchanges. However, you can return your unwanted item and place a new order for the desired product.

How do I return an item? We recommend self-serve returns. This means customer requests and manages returns on their own from his/her account. You can create an account through the Login option in the upper right corner of the menu. Please visit our refund policy page for detailed instructions on returns.

Products & Inventory

How can I check if an item is in stock? Inventory availability is usually displayed on the product page. If you can't find stock information there, you can contact our customer service for assistance.

What if an item I want is out of stock? Some products might be temporarily unavailable. You can sign up for our email notifications to be alerted when the item is back in stock.

Customer Service

How can I contact customer service? Our friendly customer service is happy to help! You can reach them by email at contact@homestorebargains.com. We also have a chatbot option available on our website.

Additional Information

Do you offer gift cards? Yes, we currently offer one type of gift card. You can find more information here.

We hope this FAQ section answers your questions about Homestore Bargains. If you can't find the information you're looking for here, please don't hesitate to contact our customer service.